Privacy Policy

Welcome to our Privacy Policy. Chill Chinese is committed to protecting your personal information and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Last updated: May 11, 2025

Who we are

Our website: chill-chinese.com
Apps:
iOS: https://apps.apple.com/us/app/id6742648707
Android: https://play.google.com/store/apps/details?id=com.chillchinese.chill_chinese
Web: https://app.chill-chinese.com

What personal data we collect and why

Website Analytics

We use Fathom Analytics, a privacy-first service that does not use cookies or collect personal data. This helps us understand general usage patterns without identifying you.

Embedded Content

Articles or pages may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited them directly and may collect data or use cookies.

Account Information

If you create an account in our app, we store your email and password (securely hashed) using Supabase. We use this data only to provide you with app functionality. You can delete your account at any time, which will also delete your data.

App Usage Data

We store preferences (like simplified vs. traditional Chinese) and user data (flashcards, chat history, learning progress) either on your device or in our secure database if syncing is enabled. This data is never shared with third parties.

AI Services

Some features use AI (e.g., translations, chat buddy). These models are hosted by OpenAI and Microsoft Azure. Your requests are routed through our servers so they do not receive your personal identity. These providers do not use your data to train their models.

Newsletter

Our newsletter is managed through Buttondown. Your email is only used to send newsletters and is never shared. You can unsubscribe anytime.

Your Rights

Depending on where you live, you may have the following rights:

How we protect your data

We implement industry-standard security practices to protect your data in transit and at rest. Passwords are stored securely using hashing, and all data is stored with our trusted provider Supabase.

Data Retention

We retain personal data only as long as necessary to provide our services. You can delete your account and all associated data at any time within the app.

Children’s Privacy

Our service is not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us.

Contact

For questions or data requests, contact us at: [email protected]